Website Disclaimer & Indemnity

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Website Disclaimer & Indemnity

PLEASE NOTE THAT OVER AND ABOVE THESE ONLINE TERMS AND CONDITIONS ALL BOOKINGS, ACCESS TO AND USE OF THIS WEBSITE ARE SUBJECT TO MMILO TOURS’ TERMS AND CONDITIONS (‘ STC’) WHICH APPEAR ON THIS WEBSITE & ITS PRIVACY POLICY - WHERE THERE IS A CONFLICT BETWEEN ANY OF THESE, THE STC WILL PREVAIL

Accuracy of Information and Liability

Mmilo Tours does not accept responsibility for any travel service, rules and conditions that are incorrectly represented on this website. The data and services shown are provided in good faith. All packages, airfares and land arrangements published on this site are subject to currency fluctuations, availability, increases, rules and conditions, and can be changed without prior notice.

Limitation Liability

Mmilo Tours shall in no event be liable for any injury, loss, claim, damage, inconvenience or any incidental or consequential damages, including but not limited to lost profits or savings, arising out of or in any way connected with the use of any display within this site.

Indemnity

The user hold harmless and indemnifies Mmilo Tours and/or its members and/or directors and/or employees and/or agents and/or suppliers against any consequences of accessing or using or making bookings via the website including (without limiting the generality of the aforegoing) any loss of or damage to personal effects, illness, injury, harm, trauma or death (howsoever caused) including any claim from his/her spouse, children or dependants for maintenance or otherwise or due to any arrangements having to be changed, amended or cancelled and/or legal costs (on an attorney and own client scale) that Mmilo Tours (or any of the other parties indemnified herein) may incur. This indemnity will apply irrespective of any act, omission or negligence (gross or otherwise) on the part of Mmilo Tours and/or its members and/or directors and/or employees and/or agents and/or suppliers and any person directly or indirectly connected with providing products or services to Mmilo Tours.

Mmilo Tours and/or its members and/or directors and/or employees and/or agents and/or suppliers and any person directly or indirectly connected with providing products or services to Mmilo Tours. will under no circumstances be liable for any indirect, consequential or special loss or damage, irrespective of the cause.

Standard Terms and Conditions

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X Star quality of accommodation establishments on this website

Quality Assurance of hotel, lodge, guest house, and other categories of tourist accommodation standards in South Africa are effected and ensured by the Tourism Grading Council of South Africa ( TGCSA). Each establishment is assessed at least once a year within its own category. The Star Grading system, with 1 star being the lowest rating accorded and 5 star the highest, operates from the consumer point of view, and incorporates a Consumer Feedback Mechanism.

X SATSA Bonded

The SATSA Bonded logo serves to testify to the fact that the bearer, being a SATSA member in good standing, has a financial guarantee in place to cover monetary deposits lodged with the member in advance of services to be rendered.

Should the member become financially insolvent prior to rendering the contracted service, the bond, which has an indemnity limit of R1.5 million, guarantees that deposits will be refunded, or the service replaced, to a maximum level of R300 000 per event or R75 000 per claim against the insolvent member.

This is an insurance bond underwritten by Lombard Insurance and certain underwriting syndicates at Lloyd's of London and is administered by SATSA, a section 21 company incorporated not for gain.

Any claim instituted against the SATSA Bond should be directed, along with substantiated documentation, to:
The Southern Africa Tourism Services Association (SATSA)
PO Box 900
Ferndale
2160
Republic of South Africa
Tel: +27 (11) 886 9996
Fax: +27 (11) 886 7557
E-mail: ceo@satsa.co.za

For more information, click here.